Dear Heartspace Users,

During the upcoming December holidays, we will be performing routine maintenance to ensure Heartspace remains secure, reliable, and ready to scale as we grow in 2025.

What this means for you:

• Dates: December 25th–26th and 1-3rd of January.

• Impact: You may experience brief periods of downtime and might need to log out and log back in to your account.

If you have trouble logging in, please:

1. Clear your browser cache and cookies.

2. Attempt to log in again.

3. If issues persist, reach out to our support team at [email protected].

Thank you for your understanding as we take this time to ensure Heartspace runs smoothly and securely for you.

Warm regards,
The Heartspace Team

FAQ: Scheduled Maintenance

1. Why are you performing this maintenance?
This is part of our routine upkeep to ensure Heartspace remains secure, reliable, and capable of supporting our growing user base.

2. Will my data be affected?
No, your data will remain completely safe and intact during the maintenance.

3. What should I do if I can’t log in?

1. Clear your browser cache and cookies.

2. Log in again.

3. If you still have trouble, contact us at [email protected].

4. How long will the maintenance take?
Maintenance is scheduled for December 25th–26th, though it may extend slightly.

5. Why might I need to log out and back in?
As part of the maintenance, some temporary updates will invalidate saved login tokens. Logging out and logging back in ensures everything works smoothly.